Serve as the primary customer contact for support, onboarding, and troubleshooting across chat and calls.
Develop deep product knowledge and confidently guide customers through accounting and bookkeeping tasks.
Provide structured feedback to product and engineering teams to improve the customer experience.
Ambrook helps American family-run businesses become more profitable by rebuilding financial infrastructure with modern tools for accounting, banking, and spending. It is a Series B startup backed by top investors, seeking team members to untangle industry, climate, and economy.
Build and maintain strong, long-lasting client relationships.
Ensure timely and successful delivery of solutions according to client needs and objectives.
Communicate clearly the progress of monthly/quarterly initiatives to internal and external stakeholders.
INFUSE is a demand generation company providing solutions to B2B organizations. With a global team across more than 60 countries, the company has been recognized on the Inc. 5000 list and received over 60 industry awards, including Inc. Best Workplaces.
Provide timely and professional client support via email, phone, and online platforms
Coordinate scheduling, reservations, and service requests while maintaining accurate records
Track open requests and collaborate with internal teams to ensure a smooth client experience
Aisles & Abroad is a travel and hospitality services company that provides booking coordination and customer support solutions. The company offers a flexible remote work environment and a supportive, collaborative team culture with opportunities for growth.
Answer inbound customer questions by phone and email about policies, endorsements, renewals, and general servicing.
Pull and send documents like certificates of insurance, declaration pages, and proof of coverage.
Partner with licensed agents on complex issues and keep records accurate across CRM and carrier platforms.
NerdWallet provides clarity for financial decisions, including an insurance arm for quoting and comparing home, auto, umbrella, and flood coverage. The company fosters an inclusive, flexible culture that supports employee growth and well-being.
Own the human-in-the-loop layer of HUD's customer operations across data suppliers and buyers.
Build trust and resolve contract, onboarding, and platform blockers by working with internal owners.
Turn recurring customer issues and feedback into better processes and lightweight systems.
HUD builds reliable, fair, and open infrastructure for AI data, making data valuable for creators and trustworthy for labs. The company is a fast-growing team of ~25 researchers, engineers, and operators backed by $16M from top VCs and YC (W25).
Assist clients with booking, updating, and managing hotel reservations while delivering exceptional customer service.
Provide details on hotel amenities, pricing, and availability to help clients choose accommodations.
Manage reservation changes and maintain accurate records, communicating professionally via phone, email, and messaging.
Aisles & Abroad is a travel services company that helps clients book and manage hotel reservations remotely. They foster a supportive team culture and offer flexible schedules, training, and travel perks to their employees.
Research and book hotels, resorts, and vacation accommodations worldwide
Provide personalized travel recommendations and excellent customer service via phone, email, or online platforms
Manage reservations, special requests, and travel details accurately for a seamless booking experience
Aisles & Abroad is a travel company that helps clients book hotel and resort accommodations worldwide. It fosters a supportive, family-like culture with remote flexibility and training opportunities for aspiring travel professionals.
Handle high-volume inbound and outbound calls in a fast-paced insurance environment.
Schedule, confirm, reschedule, and cancel medical appointments with clear, compassionate communication.
Document call outcomes accurately and meet daily call volume, quality, and productivity expectations.
This company operates in a fast-paced, insurance-related environment, connecting patients with medical appointment scheduling and support. It is a remote-first organization that emphasizes professional development, offering training, team support, and international client exposure.
Assist clients with travel research, reservation requests, and booking coordination
Communicate with clients to confirm details, provide updates, and answer questions
Maintain accurate client and reservation information and monitor booking details
They are a coordination-focused travel services organization supporting clients with reservations, travel planning, and service-related needs. They emphasize organization, clear communication, and a positive client experience, with training and guidance provided.
Create, maintain, and audit Budget to Actual documentation for client accounts.
Run routine audits of CSM workflows and administrative tasks to ensure consistency.
Support reporting, dashboards, and operational scorecards for Client Success.
RainFocus provides an event software platform for in-person, virtual, and hybrid events, serving Fortune 500 clients like Adobe and Cisco. The rapidly-growing, well-funded company values employees and builds a disruptive product in a challenging, fun environment.