Ensure timely and accurate adjudication and payment of medical claims.
Process appeals and disputes by gathering and verifying claim information.
Work independently and as part of a team to meet daily processing quotas.
Sana is a health plan solution built for small and midsize businesses, designed around integrated primary care. Founded in 2017, Sana is remote-first with a fully distributed team across the U.S., valuing curiosity, ownership, and speed.
Manage concierge referral activities from start to finish, including research, provider selection, and scheduling coordination.
Research provider options and present appropriate choices to members based on their needs and coverage.
Collaborate with cross-functional teams to resolve issues and ensure seamless member support.
This company helps members find high-quality healthcare providers through a concierge referral service. It fosters a collaborative, mission-driven environment focused on member support.
Assist customers with their needs and resolve inquiries via phone, chat, and email.
Document technical issues and maintain detailed interaction records for future reference.
Proactively resolve concerns to drive satisfaction and foster long-term loyalty.
Qualfon helps people pursue their total vocation and create career opportunities. It is a values-driven organization with programs like Qualfon University and free access to learning platforms, supporting employees' growth.
Manage and respond to customer inquiries via email and support platforms, ensuring fast, accurate, and high-quality responses.
Handle social media support by responding to DMs and comments across Instagram, Facebook, and TikTok while maintaining brand tone.
Process order changes, refunds, and exchanges, and resolve complaints with empathy and thorough investigation.
Uproot Clean is a fast-growing, performance-driven consumer brand built for pet owners, creating high-performance, eco-friendly cleaning solutions. The company is customer-centric and emphasizes fast, human, and efficient interactions, with a culture of ownership and professional growth.
Research travel options and coordinate bookings for hotels, cruises, and vacation packages.
Communicate with clients and manage itineraries and trip details.
Provide professional support throughout the planning and booking process.
We are a travel services company that helps clients research and book travel options. We are a small team with a focus on remote work, flexibility, and training for entry-level team members.
Assist with organizing destination event details, timelines, and logistics.
Coordinate travel arrangements and maintain accurate records of client preferences.
Track event components to ensure schedules are met and communicate confirmations clearly.
Aisles & Abroad specializes in destination event planning and coordination services, helping clients create memorable experiences. They foster a collaborative and supportive team atmosphere with structured guidance and ongoing support for their remote team.
Handle inbound customer calls and provide thoughtful guidance on insurance coverage and policy needs.
Research, troubleshoot, and resolve complex customer inquiries using internal systems and tools.
Contribute ideas to improve tools, product experiences, and customer service processes.
The company is a partner in the insurance industry, helping customers navigate coverage with clarity and ease. It is a remote-first organization focused on customer service excellence, valuing empathy, independence, and collaboration.
Investigate and resolve disputed card and ACH transactions within required timeframes.
Collaborate cross-functionally with fraud, disputes, and engineering teams to improve processes.
Analyze data patterns and maintain strong domain knowledge of fraud prevention techniques.
Sezzle is a fintech company that provides interest-free installment plans to financially empower the next generation. With a mission to reshape shopping and payments, the company is growing rapidly and seeks talented, motivated individuals in a dynamic environment.
Serve as a key point of contact for members seeking support with healthcare and wellness programs via phone, email, and live chat.
Help participants understand their eligibility, benefits, and available resources while resolving inquiries and escalations.
Support outbound outreach campaigns and accurately document member interactions across multiple systems.
This company connects individuals with healthcare and wellness programs and provides member support services. The team is collaborative and performance-oriented, with a focus on professional development and growth opportunities.
Handle inbound and outbound calls and chats to verify customer information for Truck Share 24/7 rentals.
Ensure compliance with U-Haul policies while assisting multiple customers simultaneously via phone and digital channels.
Must be fluent in Spanish and English, with strong listening, communication, and multitasking skills.
U-Haul provides do-it-yourself moving equipment and services for households, a concept pioneered in 1945. It is a large company with a culture of health and wellness, emphasizing customer service and teamwork.